Service

At GP Plastics, we know what it takes to provide excellent Service.

COMPANY STRENGTH — GP Plastics is the industry leader; supplying over 50% of all newspaper poly bags used in the United States. As such, we have the buying power to negotiate the best resin prices in our industry, for the benefit of our customers. We have saved our customers hundreds of thousands of dollars by being on top of the continually changing market and being flexible enough to take advantage of it.

EXPERIENCED STAFF — Our Regional Territory Managers call directly on the individual newspapers and distributors across the country, working to assess their individual requirements in products and delivery; developing printed bag opportunities for revenue generation for the newspaper, and monitoring our performance record. Our team of inside Sales Administrators form close service relationships with our customers, while our Sales and Marketing Managers, as well as, our Quality Control, Production, and Shipping Managers are available at any time to address new product development, creative problem resolution, or brainstorming ways to enhance product performance or meet special distribution needs.

PRODUCT KNOWLEDGE — Our products are manufactured under strict scrutiny. All bags are routinely tested for gauge consistency, strength of bag (drop dart), immersion, and friction. We also offer in-house testing of all products, regardless of the manufacturer. In addition to our lab tests, we frequently conduct field tests of product performance under actual use to give the customer a quantified feel for the product's comparative performance.

DEDICATION — At GP, we work diligently to engineer - and re-engineer products with excellent performance in the field, ease of use, and competitive pricing in these times of tight budgets and escalating costs. We work hard to "right-size" the product, allowing our customers to control unnecessary costs. Our skill in multiple site delivery logistics, as well as our accuracy in delivery, reduces handling costs and the micro-management of bags for our customers. Understanding that large, multi-site companies have challenges in controlling inventories and administering orders and payables, GP has the experience and flexibility to provide cost saving solutions around logistics and electronic technology. Not least among our options, we are fully computerized, use bar code scanning technology, and are set up to accept both EFT and procurement card payments.

COMMUNICATION — To enhance our customers' knowledge of our manufacturing processes and quality controls - and our deeper understanding of their requirements - we sponsor plant tours for our customers. This provides a venue where our customers and our Marketing and Production personnel can freely exchange ideas. Our corporate philosophy is to provide the highest quality product and delivery matched with the most dedicated service levels in the industry.